ENGLISH VERSION

M.P. Goh Motor Sdn. Bhd. respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) (“PDPA”), including applicable amendments from time to time. This Privacy Notice explains how we collect, use, disclose, store and protect your personal data when you interact with us, including through our website, social media platforms, advertising campaigns, lead forms, showroom, telephone, WhatsApp and other communication channels.

1. Personal Data We May Collect

We may collect personal data including your name, telephone or mobile number, email address, residential or correspondence address, identification information where required for a transaction, information relating to your motorcycle enquiry or purchase, financing or loan-related information where applicable, and any other information that you voluntarily provide to us. We may also receive information when you submit an enquiry or lead form through third-party platforms such as TikTok, Facebook, Instagram, WhatsApp or other advertising and communication platforms.

2. How We Collect Your Personal Data

Your personal data may be collected when you submit an online enquiry or lead generation form; contact us through our website, telephone, WhatsApp or social media; visit our showroom; request information about motorcycles, promotions, financing or services; participate in campaigns, promotions, contests or events; purchase a motorcycle, product or service from us; or otherwise communicate or transact with us.

3. Purposes for Processing Your Personal Data

We may process your personal data to respond to your enquiries; contact you regarding motorcycles, products or services in which you have expressed an interest; provide quotations and product information; arrange appointments, showroom visits or test rides; assist with financing or loan applications where requested; process purchases, registrations, insurance, after-sales services or other related transactions; provide customer support and after-sales services; administer promotions, campaigns or events; improve our products, services and customer experience; maintain business and customer records; comply with legal and regulatory requirements; and, where permitted, provide information about promotions, new motorcycle models, products and services that may be relevant to you.

4. Marketing Communications

Where applicable and subject to your consent or applicable law, we may contact you through telephone calls, SMS, WhatsApp, email or other communication channels regarding our motorcycles, products, services and promotions. You may request to stop receiving marketing communications from us at any time by contacting us using the details provided below.

5. Disclosure of Personal Data

Where necessary for the purposes described above, your personal data may be disclosed to our employees and authorised representatives; related or affiliated companies; motorcycle manufacturers or distributors; banks, financial institutions and financing providers where you request financing assistance; insurance providers; service providers supporting our IT systems, websites, marketing, communications or business operations; professional advisers, auditors and consultants; and government authorities, regulators or law-enforcement agencies where required by law. We will take reasonable steps to ensure that personal data disclosed to third parties is handled appropriately and only for relevant purposes.

6. TikTok, Facebook and Other Online Platforms

If you submit your personal information through an advertisement or lead generation form operated through TikTok, Facebook, Instagram or another third-party platform, your information may initially be processed by that platform before being provided to M.P. Goh. The platform’s own privacy policy and terms may also apply to its processing of your information.

7. Security and Retention

We take reasonable practical measures to protect personal data under our control against loss, misuse, unauthorised access, disclosure, alteration or destruction. We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable laws and regulatory requirements.

8. Your Rights

Subject to the PDPA and applicable exceptions, you may request access to your personal data held by us, request correction of inaccurate or incomplete personal data, withdraw consent where applicable, or communicate your preferences regarding certain uses of your personal data.

9. Contact Us

If you have any questions, requests, complaints or concerns regarding this Privacy Notice or how your personal data is collected, used, stored or disclosed, please contact:

M.P. Goh Motor Sdn. Bhd.
No. 1 & 3, Lorong 1, Taman Desa Taming Sari,
Sungai Udang, 76300 Melaka, Malaysia
Telephone: +606 357 1370
Email: contact@mpgoh.com

VERSI BAHASA MALAYSIA

M.P. Goh Motor Sdn. Bhd. kami menghormati privasi anda dan komited untuk melindungi data peribadi anda selaras dengan Akta Perlindungan Data Peribadi 2010 [Akta 709] (“APDP”), termasuk pindaan yang berkuat kuasa dari semasa ke semasa. Notis Privasi ini menerangkan bagaimana kami mengumpul, menggunakan, mendedahkan, menyimpan dan melindungi data peribadi anda apabila anda berurusan dengan kami, termasuk melalui laman web, media sosial, kempen pengiklanan, borang pelanggan berpotensi, bilik pameran, telefon, WhatsApp dan saluran komunikasi lain.

1. Data Peribadi Yang Mungkin Kami Kumpulkan

Kami mungkin mengumpul data peribadi termasuk nama, nombor telefon atau telefon bimbit, alamat e-mel, alamat kediaman atau surat-menyurat, maklumat pengenalan diri apabila diperlukan bagi sesuatu transaksi, maklumat berkaitan pertanyaan atau pembelian motosikal, maklumat berkaitan pembiayaan atau pinjaman jika berkenaan, serta maklumat lain yang anda berikan kepada kami secara sukarela. Kami juga mungkin menerima maklumat apabila anda mengisi borang pertanyaan atau borang pelanggan berpotensi (lead form) melalui platform pihak ketiga seperti TikTok, Facebook, Instagram, WhatsApp atau platform pengiklanan dan komunikasi yang lain.

2. Cara Kami Mengumpul Data Peribadi

Data peribadi anda mungkin dikumpulkan apabila anda mengisi borang pertanyaan atau lead generation dalam talian; menghubungi kami melalui laman web, telefon, WhatsApp atau media sosial; mengunjungi bilik pameran kami; membuat pertanyaan mengenai motosikal, promosi, pembiayaan atau perkhidmatan; menyertai kempen, promosi, pertandingan atau acara; membeli motosikal, produk atau perkhidmatan daripada kami; atau berkomunikasi dan berurus niaga dengan kami.

3. Tujuan Pemprosesan Data Peribadi

Kami mungkin memproses data peribadi anda untuk menjawab pertanyaan anda; menghubungi anda berkenaan motosikal, produk atau perkhidmatan yang anda minati; menyediakan sebut harga dan maklumat produk; mengatur temu janji, lawatan ke bilik pameran atau pandu uji motosikal; membantu permohonan pembiayaan atau pinjaman apabila diminta; menguruskan pembelian, pendaftaran, insurans, perkhidmatan selepas jualan atau transaksi berkaitan; menyediakan khidmat pelanggan; menguruskan promosi, kempen dan acara; meningkatkan produk, perkhidmatan dan pengalaman pelanggan; menyimpan rekod perniagaan dan pelanggan; mematuhi keperluan undang-undang dan pihak berkuasa; serta, jika dibenarkan, memberikan maklumat mengenai promosi, model motosikal baharu, produk dan perkhidmatan kami.

4. Komunikasi Pemasaran

Tertakluk kepada persetujuan anda dan undang-undang yang berkenaan, kami mungkin menghubungi anda melalui panggilan telefon, SMS, WhatsApp, e-mel atau saluran komunikasi lain mengenai motosikal, produk, perkhidmatan dan promosi kami. Anda boleh meminta kami menghentikan komunikasi pemasaran pada bila-bila masa dengan menghubungi kami melalui maklumat hubungan di bawah.

5. Pendedahan Data Peribadi

Jika perlu bagi tujuan yang dinyatakan di atas, data peribadi anda mungkin didedahkan kepada pekerja dan wakil kami yang diberi kuasa; syarikat berkaitan; pengeluar atau pengedar motosikal; bank, institusi kewangan atau penyedia pembiayaan apabila anda meminta bantuan pembiayaan; syarikat insurans; penyedia perkhidmatan IT, laman web, pemasaran, komunikasi atau operasi perniagaan; penasihat profesional, juruaudit dan perunding; serta agensi kerajaan, pengawal selia atau pihak penguatkuasa apabila dikehendaki oleh undang-undang. Kami akan mengambil langkah yang munasabah bagi memastikan data peribadi yang didedahkan kepada pihak ketiga dikendalikan dengan sewajarnya dan hanya untuk tujuan yang berkaitan.

6. TikTok, Facebook dan Platform Dalam Talian Lain

Sekiranya anda menyerahkan maklumat peribadi melalui iklan atau borang lead generation di TikTok, Facebook, Instagram atau platform pihak ketiga yang lain, maklumat tersebut mungkin terlebih dahulu diproses oleh platform berkenaan sebelum diberikan kepada M.P. Goh. Polisi privasi dan terma platform tersebut juga mungkin terpakai terhadap pemprosesan maklumat anda.

7. Keselamatan dan Penyimpanan Data

Kami mengambil langkah praktikal dan munasabah untuk melindungi data peribadi di bawah kawalan kami daripada kehilangan, penyalahgunaan, akses tanpa kebenaran, pendedahan, pengubahan atau pemusnahan. Data peribadi akan disimpan hanya selama tempoh yang munasabah dan diperlukan bagi tujuan ia dikumpulkan atau sebagaimana yang dikehendaki oleh undang-undang dan keperluan pengawalseliaan.

8. Hak Anda

Tertakluk kepada APDP dan pengecualian yang dibenarkan oleh undang-undang, anda boleh meminta akses kepada data peribadi anda yang dipegang oleh kami, meminta pembetulan data yang tidak tepat atau tidak lengkap, menarik balik persetujuan jika berkenaan, atau memaklumkan pilihan anda mengenai penggunaan tertentu terhadap data peribadi anda.

9. Hubungi Kami

Sekiranya anda mempunyai sebarang pertanyaan, permintaan, aduan atau kebimbangan mengenai Notis Privasi ini atau cara data peribadi anda dikumpul, digunakan, disimpan atau didedahkan, sila hubungi:

M.P. Goh Motor Sdn. Bhd.
No. 1 & 3, Lorong 1, Taman Desa Taming Sari,
Sungai Udang, 76300 Melaka, Malaysia
Telefon: +606 357 1370
E-mel: contact@mpgoh.com

TIKTOK / ONLINE LEAD FORM CONSENT WORDING

Suggested wording to place immediately above the Submit button on TikTok or other online lead forms:

English: By submitting this form, I acknowledge that I have read M.P. Goh Motor Sdn. Bhd.’s Privacy Notice and consent to M.P. Goh Motor Sdn. Bhd. contacting me regarding my enquiry, products, services and promotions through telephone, WhatsApp, SMS or email.

Bahasa Malaysia: Dengan menghantar borang ini, saya mengakui bahawa saya telah membaca Notis Privasi M.P. Goh Motor Sdn. Bhd. dan bersetuju untuk dihubungi oleh M.P. Goh Motor Sdn. Bhd. berkenaan pertanyaan, produk, perkhidmatan dan promosi melalui telefon, WhatsApp, SMS atau e-mel.